Refund policy

At BrushinBella, we strive to ensure your complete satisfaction with every purchase. However, we understand that sometimes items may not meet your expectations. Therefore, we have crafted a straightforward and customer-friendly return policy to ensure a hassle-free experience for our valued customers.

Returns Accepted for 30 Days: We accept returns within 30 days of the original purchase date. If for any reason you are not satisfied with your purchase, simply contact us within this timeframe to initiate the return process. Please note that all returned items must be in their original condition, unused, and with any tags or packaging intact.

Customer Provides Return Shipping: While we gladly accept returns, please be aware that the customer is responsible for covering the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item(s). BrushinBella is not responsible for any items lost or damaged during the return shipping process.

No Restocking Fee: To provide you with the best possible service, we do not charge any restocking fees for returned items. You can shop with confidence knowing that if you need to return an item, there are no additional fees involved.

No Final Sale Items: Please note that our return policy does not cover final sale items. Final sale items are non-returnable and non-refundable unless they arrive damaged or defective. If you receive a damaged or defective final sale item, please contact us immediately for assistance.

How to Initiate a Return: To initiate a return, please contact our customer service team with your order details and reason for return. We will provide you with further instructions on how to return the item(s) and process your refund promptly upon receiving the returned merchandise.

Contact Us: If you have any questions or concerns about our return policy, please don't hesitate to contact us. Our dedicated customer service team is here to assist you and ensure that you have a positive shopping experience with BrushinBella.

Thank you for choosing BrushinBella for your grooming needs. We appreciate your business and look forward to serving you again in the future!